I don’t normally comment on the bed but it was very hard. Breakfast was average.
My room on the top floor had spectacular views over the park and river towards the town. The room was lovely. All rooms seem to have views and those on one side have a balcony. It’s a short walk to the night market and restaurants. Great pool in garden area. Skybar is a bonus. WiFi was fine.
Staff very unfriendly . Slow WiFi and expensive hotel and food.
Gym and pool
The sauna was for men only Not happy as I love s sauna The internet kept falling out in our room and could not be used (room 804)
The room was clean, breakfast had a good choice, pool was great.
WAN KHAIRUL NISA
The room is clean
Good place to stay in town.
The room has no balcony. The whole building needs renovating.
The swimming pool is great.
I wish they had tougher and pool stayed open at least to 10 or 11 pm
Daily large breakfast buffet and daily housekeeping
Not what I expected.... Breakfast was mediocre...rooms are grubby.... Staff eating at Reception
No hot water to shower.... Breakfast .....
Lovely big hotel with fantastic pool area. Great value and central to all restaurants and shops.
Large selection for Breakfast but pretty average taste!
The pool area was fabulous. Friendly staff willing to help. Great location fairly close to shops and restaurants
The massage , pool, room , staff and their smilies. Nothing was ever a bother
Acceptable for the price you pay.
Breakfast pretty poor. Wifi was rubbish. Laudry not accurate counting items, we pair more that what we gave to wash.
Shandi (guest relacion) was super nice and helful all the time. He remembered and called us by our names since the first day.
classy hotel it is!
rooms could be cleaner...
very friendly staff,comfy beds,big pool,roof top restaurant is nice (view) and has good food.
Old tired looking decor and service
Value for money
Although it did not bother me, saw a gecko in my room.
Staff in general a bit impersonal but this is the responsibility of the manager and can only be improved. Cleaning can be better.
The "customer relation" lady in the reception did a great job - thank you! The hotel was chosen for the swimmingpool as an area to relax between activities and expectations were met.